Teal Consulting - Operational ExcellenceOperational excellence is crucial to businesses achieving best-in-class. This means constantly improving service delivery to create more sustainable, efficient businesses for the longer term. But to leverage operations to achieve business success, the first step is to understand what Operational Excellence really is, and then how we achieve it.
Developing Collaborative Business Relationships - ISO 44001Organisations have long recognised that close, constructive working relationships are good for business. Many more are now realising that a structured, systematic approach to defining benefits, processes and competencies that will support delivery of such collaborative relationships is fundamental to success.