Equipment issues that affect airworthiness, safety and through-life engineering can often be difficult to manage, especially when those issues are held across a range of platforms from local area databases to emails and hard copies.
Such systems struggle to provide project teams with a cohesive picture of key issues and their actions, and also makes prioritisation difficult.
We developed Resolve in partnership with Defence Equipment & Support (DE&S) to enable clear Ownership, Categorisation and Progression of issues across platform, cluster and inter-cluster domains promoting ‘Best Practice’ and complete management of all issues from initial recording through to resolution.
Links all supporting documentation, decisions and associated issues
Improves corporate knowledge by retaining technical and operational Issue data and information
Enables management and mitigation of key risks
Ensures a consistent approach to issue management and resolution
Presents easily accessible management information to inform decisions
Shows what needs to be done and by whom, in order to get priority issues resolved
Presents a complete audit trail. Easily track the notes, evidence, documents and communications that accompany each step in the issue management process