Gives a single source of reference with a transparent, auditable view of all actions and tasks relating to key issues
Links all supporting documentation, decisions and associated issues
Improves corporate knowledge by retaining technical and operational Issue data and information
Enables management and mitigation of key risks
Ensures a consistent approach to issue management and resolution
Presents easily accessible management information to inform decisions
Shows what needs to be done and by whom, in order to get priority issues resolved
Presents a complete audit trail. Easily track the notes, evidence, documents and communications that accompany each step in the issue management process